Privacy Policy
Introduction
This Privacy Policy explains how BondPaw collect, use and disclose your personal information when you visit or make a purchase from our store (the "Services"). Our store is powered by Xpage, which helps us provide the Services to you. By using the Services, you agree to the collection and use of information as described in this Privacy Policy.
Personal information we collect
We collect personal information that identifies or can reasonably be linked to you. Depending on how you interact with us and where you live, we may collect:
Contact details such as your name, billing and shipping address, phone number and email address.
Payment information such as credit or debit card numbers, payment confirmations and other payment details.
Account information such as your username, password, preferences and settings.
Transaction information such as items you view, add to your cart, purchase, return or exchange.
Communications you send us, such as customer support inquiries and reviews.
Device and usage information such as your device type, browser, IP address and how you interact with our Services.
How we collect personal information
We collect information in different ways:
Directly from you when you create an account, place an order, communicate with us or provide information on our site.
Automatically through cookies and similar technologies when you browse our site or use our Services.
From our service providers who perform services on our behalf (such as payment processing, data analytics, customer support and fulfillment).
From partners or other third parties to provide and improve our Services.
How we use personal information
We use your personal information to:
Provide, tailor and improve the Services. This includes processing your orders, arranging shipping, handling returns and exchanges, remembering your preferences and creating a personalized shopping experience.
Process payments and prevent fraud.
Communicate with you, including sending order confirmations, responding to inquiries and providing customer support.
Market and advertise our products and Services, including sending promotional emails or text messages (you can opt out at any time) and showing you relevant ads on other websites.
Ensure security and legal compliance, including authenticating your account, detecting and preventing fraud, and complying with legal obligations.
How we disclose personal information
We may share your information:
With Xpage and other service providers who perform services on our behalf (such as payment processing, shipping and data analytics).
With business and marketing partners to provide marketing services and deliver ads (subject to your rights and choices).
When you direct us to share information, such as to ship products or when you use social media integrations.
Within our corporate group or in connection with a business transaction like a merger.
To comply with legal obligations, enforce our policies or protect our rights and those of others.
Your rights and choices
Depending on where you live, you may have the right to request access to, correct, delete or receive a copy of your personal information. You may also manage your communication preferences and opt out of promotional emails. To exercise these rights, contact us. We may need to verify your identity before processing your request.
Retention and security
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. We use reasonable security measures to protect your information, but no method of transmission or storage is completely secure.
International transfers
We may transfer, store and process your information outside of your country. When we do so, we use recognised legal mechanisms to protect your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy and update the “Last updated” date. Your continued use of the Services after we post changes constitutes your acceptance of the updated policy.
Contact us
If you have any questions or concerns about this policy or wish to exercise your rights, please contact us.