Terms of Service

Overview

These Terms of Service ("Terms") govern your use of the website and Services provided by BondPaw. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.

1 – Access and Account

You must be at least the age of majority in your jurisdiction to use our Services. You agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity on your account. You may not transfer your account to another person.

2 – Products

We strive to display our products accurately, but colours and images may vary depending on your device. Descriptions and prices of products are subject to change at any time without notice. We may discontinue products or limit quantities at our discretion.

3 – Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order. Your order is not accepted until we have processed your payment. Please review your order carefully before submitting. Purchases are for personal use only. Our Return and Refund Policy applies to all purchases.

4 – Prices and Billing

Prices and promotions are subject to change without notice. Unless stated otherwise, posted prices do not include taxes, shipping, customs or import charges. You agree to provide current, complete and accurate purchase and payment information, and you authorise us to charge the amount due (including taxes and shipping) to your selected payment method.

5 – Shipping and Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs or events outside our control. Title and risk of loss pass to you when we deliver the order to the carrier. For more information, see our Shipping Policy.

6 – Intellectual Property

All content on our Services, including trademarks, text, graphics, images, and software, is owned by or licensed to BondPaw or our partners and is protected by applicable law. You may use the Services only for personal, non‑commercial purposes. You may not reproduce, modify or distribute any content without our prior written permission.

7 – Optional Tools and Third‑Party Links

We may provide access to third‑party tools or links. We do not monitor or control these tools or websites and are not responsible for them. Your use of optional tools or third‑party websites is at your own risk and subject to their terms.

8 – Relationship with Platform Provider

Our store is powered by Xpage, which helps us operate the Services. However, all purchases and sales are made directly between you and BondPaw. Xpage is not responsible for any aspect of these transactions.

9 – Privacy

Your personal information is governed by our Privacy Policy. Because the Services are hosted by Xpage, your information may be shared with or processed by Xpage as described in our Privacy Policy.

10 – Feedback

If you submit ideas, suggestions or other feedback, you grant us a perpetual, worldwide, royalty‑free license to use, reproduce and share such feedback for any purpose. You must own the rights to any feedback you provide and you may not post unlawful or abusive content. We may monitor and remove content at our discretion.

11 – Errors and Omissions

Occasionally there may be information on our Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct these and to cancel orders if any information is inaccurate at any time without notice.

12 – Prohibited Uses

You may use our Services only for lawful purposes. You agree not to:

• Violate any applicable laws or regulations.

• Infringe upon or violate our intellectual‑property rights or those of others.

• Harass, abuse, insult, harm, defame, slander, intimidate or discriminate against others.

• Upload or transmit viruses or any other type of malicious code.

• Collect or track the personal information of others without consent.

• Spam, phish, pharm, pretext, spider, crawl or scrape.

• Interfere with or circumvent the security features of the Services.

We reserve the right to suspend or terminate your account if you violate these Terms.

13 – Termination

We may terminate or suspend your access to the Services at our discretion without notice. You will remain liable for all amounts due up to the date of termination. Sections that by their nature should survive will continue after termination (including intellectual property, disclaimer, limitation of liability and indemnification).

14 – Disclaimer of Warranties

All products sold by BondPaw include a 365-day warranty, as specified on the product page.

Unless explicitly stated otherwise, no additional warranties apply. Products are provided “as is” and “as available” without any implied guarantees beyond the stated warranty period.

We do not warrant that your use of the product will be uninterrupted, error-free, or meet all expectations.

15 – Limitation of Liability

To the fullest extent permitted by law, BondPaw and our partners will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or any products purchased through the Services.

16 – Indemnification

You agree to indemnify and hold harmless BondPaw, Xpage and our affiliates, directors, officers, employees and agents from any claims or demands arising out of your breach of these Terms or violation of any law.

17 – Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be deemed severed, and the remaining provisions will remain valid and enforceable.

18 – Entire Agreement and Waiver

These Terms and any policies posted by us constitute the entire agreement between you and BondPaw and govern your use of the Services, superseding any prior agreements. Our failure to enforce any provision does not waive our right to enforce it later.

19 – Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without notice.

20 – Governing Law

These Terms and any disputes shall be governed by the laws of your local jurisdiction. You consent to venue in the courts of your local jurisdiction.

21 – Changes to Terms

We may update these Terms from time to time. We will post the updated Terms and update the “Last updated” date. Your continued use of the Services after changes are posted constitutes your acceptance of the new Terms.

22 – Contact Information

If you have questions about these Terms, contact us. Our contact information, including address, phone number, business registration and VAT number, is provided on our Contact Information page.